Buying guides
Warranty and spare-parts policies to negotiate
Warranty text and spare-parts promises should be negotiated before production—not after the first failure.
Warranty scope
Define months, what voids cover, and who pays freight on returns.
LED lumen maintenance claims need clear definitions.
Spares
Critical spares availability windows for projects.
Price list for spares after the main PO.
Write it down
Put terms on the proforma.
NMF keeps warranty language aligned with manufacturer commitments.